EMPLOYEE RELATIONS AGENT

Policy Questions Don’t Need a Helpdesk Ticket

Deploy an AI agent that understands your HR ecosystem and delivers instant responses to employees, at scale.

This Is What Happens When
Policy Becomes Self-Service

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80%

of routine queries resolved automatically
50%
Fewer Policy Escalations
5000+
Man-Hours Saved Annually
70%
Fewer HR Tickets
>95%
Policy freshness coverage

This Is What Happens When Policy Becomes Self-Service 

80%

of routine queries resolved automatically

50%

Fewer Policy Escalations

5000+

Man-Hours Saved Annually

70%

Fewer HR Tickets

>95%

Policy freshness coverage

Real World HR is Complex, Fragmented, & Noisy. 

ER Agent cuts through it to deliver fast, accurate, and secure policy answers. 

Answers that Adapt to Who’s Asking.

  • Personalize responses by designation , grade, location etc
  • Build trust with inline source chips to the exact clause
  • Enable transparency with one-click “View full policy”
  • Speaks their Language. Meets them Everywhere.

  • Whether it’s mobile or desktop, the ER agent meets your employees where they are.
  • Reduces friction with auto language detection (Arabic, Thai, Hindi, English) and quick toggle.
  • Built-in Feedback Loops for Better Answers, Faster.

  • Dashboards for usage, top queries, frequently referred documents, deflection and feedback loops to lift answer quality
  • Freshness and information gap identification for policy owners
  • Extensible RAG Architecture.

  • Powered by a Retrieval-Augmented Generation (RAG) framework that combines dense vector search with large language models
  • Expand coverage with pluggable APIs for Sales/Support knowledge
  • Control knowledge with configurable sources, routing, and collections
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    The Difference Is Clear

    Ditch Generic Chatbots. Deploy an AI Agent That Actually Knows Your Policy.
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    The Intelligence Behind PeopleStrong

    At PeopleStrong, we believe the future of work is human-led and AI-augmented.

    MAAX (Multi-Agent Architecture Driven Experience) is the engine behind our growing suite of AI agents, built to handle specific HR functions. It is a modular, event-driven architecture that enables autonomous decision-making, continuous learning, and seamless integration across the employee lifecycle.
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    Ready to turn your HR into your
    biggest competitive advantage?

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    Ready to turn your
    HR into your
    biggest competitive advantage?

    Asia's Choice of HR Tech

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