How Air Asia Delivered a Best-in-class, Mobile-first EX to 3000+ Employees

AIX Connect Private Limited, formerly known as AirAsia India Private Limited is part of the Tata Group and has consistently embraced technology to deliver operational efficiency as well as enhance their customer experience.
With the need to consolidate their India & Southeast Asia Payroll & Workforce Management operations in a centralized hub, they leveraged PeopleStrong’s #HRTech 4.0 platform to facilitate smooth data flow and seamless automation in the face of multinational regulatory compliances and integration with OTON (One Tata Operating Network).

Find out how Air Asia solved their requirement of real-time data for decision-making, while providing a powerful single-window experience to their 3000+ workforce to access all their Pay, Leave & Reimbursement related information within a few clicks.

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Impact

100% Accuracy in Payroll, F&F, BRE & Reports

96% App Adoption in the First 30 Days of Launch

52% Increase in CSAT Scores from All Stakeholders

35% Reduction in Payroll Processing Time

27% Drop in Employee Queries for Leave & Payroll

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