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Building a High-Flying Performance Culture – Oman Air’s Journey

Oman Air (WY), the national airline of the Sultanate of Oman, began its operations in 1993. Initially founded to serve key domestic routes, it has since undergone rapid growth and is today recognized as a major international carrier.

With 4000+ employees, the airline has played a vital role in transforming Muscat into an important traffic hub in the Middle East, supporting adjacent commercial, industrial and tourism activities.

Download the case study to learn how Oman Air implemented an effective performance management system for its crew distributed across 45+ locations in 25+ countries and rooted out bias during the performance evaluation process.

Impact

<2 minutesTime Taken by Employees to Update Their Weekly Progress on the KPIs

25+ countriesNumber of Countries for Which a Simplified Performance Review Process Was Implemented

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