When you have an option of thousands of HR technology solutions to choose from, the process of selection is complex. Apart from multiplicity of software applications, the HR technology buyer is also faced with the dilemma of specialist vs generalist. In this cacophony of softwares how do we make a reasonable decision?
Innovative technologies are rapidly disrupting traditional business models of retail ecosystems and making the age-old rules of growth redundant in this ‘phygital’ connected world. The retail environment has fierce competition and soaring expectations of exemplary customer experience. Sector analysts highlight customer service as the primary factor which helps in building loyalty and accelerate growth.