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Peoplestrong and Aditya Birla

Aditya Birla Capital (erstwhile ABCSG) is an umbrella brand for all the financial service businesses of the Aditya Birla Group. With a workforce of over 12000, spread across 600 branches, the biggest need was to ensure a consistent and unified experience to all the users. Considering the scale at which the group operated, the different set of users.

Be it employees, business users and administrators – everyone had a very disconnected experience.

All the processes at ABCSG were manual. Though there were some in house developed tools were present, but due to manual intervention processes were not streamlined.

There was no transparency and hence there were lot of delays and which impacted the overall employee experience.

“We realised our HR system needs match our scale up plans across India, and hence, we needed an HR Technology that could not only deliver exceptional employee experience to our vastly distributed workforce but also bring business productivity by ensuring predictability to our decision making through single view of Data. We found all of it in PeopleStrong Alt."

Subhro Bhaduri, CHRO, Aditya Birla Capital

Impact

40

Improvement in HR Productivity

90

Reduction in revenue risk due to availability of a single view of employee data

94

New employee statisfaction increased

20

Real time response rate improved

65

Better experience of interacting with HR