Among the few corporate functions that have undergone a massive makeover in the past decade is human resources, or HR as most of us know it. It has been a classic journey—and, no, we are not referring to the journey from the staffroom to the boardroom. HR has changed in the way its customers, i.e. the employees, experience it, and the demands and expectations they are placing on it every single day. From the times when people used to think about HR only on pay-days, to today when HR plays a major role right from day 1 to the last, it has been a major leap. The year 2017 is not going to be any different. Here are five key trends which, I think, are going to shape the face of HR this year and beyond.