Services will see up to 30% jobs gone due to automation, digitisation and innovation over next 5 yrs. The next time you get a call checking your interest in a job opening, chances are you may be talking to a chatbot on the other side of the line. Gurgaon-headquartered PeopleStrong, a human resources (HR) technology solutions company that has been managing HR backend for several multinational Indian and foreign companies, has been using a chatbot for the past six months to assess a potential candidate’s interest in a job, run profile checks on a candidate’s suitability for a job and perform several other routine HR functions. “We invested around Rs 50 crore …
