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Net Promotor score (NPS) is a client satisfaction index measured by asking how likely are they to recommend your product to others.
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The harrowing climate of today has underscored just how interminable change is, no matter what the situation. The upending of the world order has thrown industries into disarray and changed entire systems overnight. Although most people expected India’s GDP to show substantial contraction post 4 lockdowns, the broad consensus was that the decline would not exceed 20%.
COVID-19 has forced many companies to adopt flexible and remote working arrangements – hastening a trend that had threatened to disrupt the way we work for years now.
While this is a step in the right direction to keep in line with technological advancements, work-life balance and modern work approaches, there is another human resource practice that needs to be disrupted.
This is the question that was discussed over at Thailand HR Forum 2020 held virtually over 18 – 20 of August 2020.
Organized by the Personnel Management Association of Thailand (PMAT), Boonchoo Malhotra of PeopleStrong sat down with K Prin Pitchayavijit, CPO at Taokaenoi Food and Marketing Public Company, to untangle the future of talent management in Thailand as COVID continues to impact the way we work.
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Social distancing and the avoidance of physical contact have put many traditional businesses in doldrums.
A construction equipment rental company with more than 1,000 employees was still using a legacy on-premises HRIS prior to COVID-19.