August 2019 | Page 2 of 2 | People Strong

Imagine a colleague (Let’s call this colleague Jinie) in your HR department that will start the day by reminding everyone in the company about their upcoming schedule. And Jinie will work 24/7, surpassing Jack Ma’s 996 (9 am to 9 pm, 6 days a week) expectation from his workforce. Jinie will not just do it

50% of employee queries remain unanswered even after 24 hours. 30% of an employee’s tasks often get delayed due to dependency on others. 20% of an employee’s productive time is spent in coordinating or managing work-life related transactions. The modern-day workforce is diverse and distributed – they include employees from various backgrounds, geographies, and most

Companies operating in the era of ‘Business 4.0’ cater to a multi-generational workforce that is spread across geographies – with employees working virtually at a time that is convenient to them. In this context, communication no longer moves through a chain of hierarchy, if companies need to make the most of digital opportunity, they need