PeopleStrong is headquartered at a state-of-the-art facility in Delhi NCR. Our office is situated next to Epicentre in Gurgaon while we also have an office in Mumbai.
 
 
Information Security (as per ISO 27001 standards)
- Physical Security
- Secured card access system to the facility
- Secured card access to Server Room
- Very strong security processes utilizing CCTVs and restricted entry
- Network Security
- Domain Controller
- Group/User based access privileges
- CD/Floppy/USB drives disabled
- Intrusion Detection System
- Gateway Antivirus
- Data Management
- Version Control System
- Managed Data Backup & Recovery Procedures
- Archiving and Purging
- Internet / Mail Access
- Electronic Business Communications Policy
- Internet Access Policy (Content Filtering)
- Internal Mail Server with Antivirus/Antispam support
- System Administration & Support
- Dedicated IT Team
- IT Ticketing System
- Asset Register
- Preventive Maintenance Plan
- Business Continuity Plan
- Customer Databases at Remote Data Center
- Automated Daily Backup
- Backup maintained locally and at other secure locations
IT Infrastructure
Inbound Call Center setup with-
- IVR
- ACD
- CTI Agents
- Email Integration
- Reporting
- Voice Logging
- Wallboards
- Real time reporting and Historical reporting
- Report Scheduling
Other Infrastructure Details
- Total sitting capacity is 120 seats with reception and a lounge with expansion possible upto 200 seats
- It also has a 3 conference facilities with a capacity of 10 seats each.
- It has a dedicated Board room and 4 separate meeting rooms
- Separate area for calling and secure data servers etc.
- Highly structured LAN cabling with Dlink Cat6e cables
- Internet broad band Lease line with 2Mbps speed dedicated, guaranteed uptime 99.6%
- Back-up Internet broad band Lease line
- High end IBM servers with dual processor, load balancing, data mirroring and other such feature
- Fire walls, proxy, email exchange server and internal web server
- Fire fighting system & Provision for putting up security cameras and CCTV
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