PeopleStrong is headquartered at a state-of-the-art facility in Delhi NCR. Our office is situated at Infocity (just opposite to HCL office) in Gurgaon. We also have an office in Mumbai.
 
 
Information Security (as per ISO 27001 standards)
- Physical Security
- Secured card access system to the facility
- Secured card access to Server Room
- Very strong security processes utilizing CCTVs and restricted entry
- Network Security
- Domain Controller
- Group/User based access privileges
- CD/Floppy/USB drives disabled
- Intrusion Detection System
- Gateway Antivirus
- Data Management
- Version Control System
- Managed Data Backup & Recovery Procedures
- Archiving and Purging
- Internet / Mail Access
- Electronic Business Communications Policy
- Internet Access Policy (Content Filtering)
- Internal Mail Server with Antivirus/Antispam support
- System Administration & Support
- Dedicated IT Team
- IT Ticketing System
- Asset Register
- Preventive Maintenance Plan
- Business Continuity Plan
- Customer Databases at Remote Data Center
- Automated Daily Backup
- Backup maintained locally and at other secure locations
IT Infrastructure
Inbound Call Center setup with-
- IVR
- ACD
- CTI Agents
- Email Integration
- Reporting
- Voice Logging
- Wallboards
- Real time reporting and Historical reporting
- Report Scheduling
Other Infrastructure Details
- Total sitting capacity is 250 seats with reception and a lounge
- Dedicated Training Infrastructure
- Separate area for calling and secure data servers etc.
- Highly structured LAN cabling with Dlink Cat6e cables
- Internet broad band Lease line, guaranteed uptime 99.6%; Back-up Internet broad band Lease line
- High end IBM servers
- Security cameras and CCTV
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