Client Situation

A multi-billion dollar Indian conglomerate's Financial services wing with presence in multiple sectors like Life Insurance, Asset Management and Distribution wanted to consolidate and standardize its HR process with improved process efficiency and competitive cost structures.

The client was looking for a shared services partner with specialist domain expertise in HR and related transactional space with strong project governance capabilities managing multiple client HR teams.

PeopleStrong Solution

PeopleStrong through its Shared Services vertical offered to service the client which included:

• Detailed As-is Understanding and Recommendations Phase using the best industry practices suiting client's needs
• Pre-Implementation activities including ensuring Technology Readiness for the new service platform
• Global Rollout and ongoing engagement

Challenges and Remediation

• Client's primary need was to service all their locations spread across 1200 locations in India
• Managing multiple stakeholder expectations with internal HR organizations of sister companies through strong change management processes
• Technology inter-operability amongst existing client systems

Client Benefits

• Designed framework of Financial analysis pertaining to labor/non-labor costs for direct dollar savings
• Dedicated employee service and transaction centre
• Streamlined process, with high level of dynamic orientation facilitating smooth change management
• Integrated Cock-pit view of all HR Transactions